Ratonga

Services

With experience developing and reviewing a wide range of strategies we can develop and review your organisational and business unit strategies from commercial, to social impact, to diversity and inclusion.
With a proven track record of establishing Māori business units and supporting others to start, we can work with organisations and industries to understand their contribution to kaupapa Māori and the Māori economy regardless of where you are on the journey.
With our extensive background in these areas, we can support organisational governance, project governance, financial and risk committee, policy development
We will work to understand the strategic needs of your organisation and develop a roadmap towards achieving your desired outcomes. We review specific kaupapa and develop reports with clear recommendations
With our extensive connections and access to specialists we develop custom engagement strategies and plans. Once agreed between key stakeholders, we can deliver by chairing discussions or facilitating larger gatherings

With our banking and insurance expertise we create innovative solutions to pivot businesses and organisations, create new revenue streams, and review current assets to support your organisations economic growth.
With 12 years of experience in housing and banking RŌA and our partners of economists, planners, architects, developers and valuers can support you through the entire process including engaging with collectives, government agencies and councils on both general title and whenua Māori. We have also seen and have access to many innovative housing solutions.
We can clarify risks and advise on steps to mitigate risks in a way that is mana enhancing for both people and whenua. We can also review commercial plans to identify future risks that require mitigation.
With access to lenders and investors both onshore and offshore we can support with both debt and equity investments
As regulation in a number of industries increases, we can support you to review and update processes to ensure future compliance whilst looking at innovative solutions to increase productivity

Review, report and recommend shifts that can be made to organisational culture to enable delivery of the enterprise strategy including when big changes have been made to the organisation, industry and leadership.
Safely clarify and give light to issues facing Māori customers and staff within an organisation. We then work with the organisation to co-design solutions that ultimately increases the cultural safety for all and in turn increases staff and customer satisfaction.
Evaluate your organisations policies, practices and systems to asses how well they align with Te Tiriti o Waitangi and how your organisation upholds its commitments with Māori as tangata whenua including evaluating any internal policies and guidelines.
We can develop or review people policies, guidelines and strategies to ensure they are having the intended positive impacts and identify cultural gaps including cultural safety and Tiriti o Waitangi policies.
We have trusted relationships with educators, brand strategists, media and communications specialists. After identifying the problem or need, we can work with you and one of our partners or we can simply make the referral.

Highlights to date

Making the decision to leave fulltime employment with two high salaries and a young whānau was a big decision. The confidence to take the step into this space was from the collective tautoko of our whānau, hapū, iwi and hoa. We are humbled by your ongoing support. Specifically, a mihi to Johnson Mckay from Ira Aotearoa for developing our brand and the launch campaign.
We conducted a detailed review of a bank’s credit policies, engaged 12 diverse staff members for insights, and provided tailored recommendations on capability, risk, engagement, and product development, which we are now helping implement to drive meaningful change.
For a client that works with several Māori organisations, we developed a set of nature based Māori brand personas.
In collaboration with a research partner, RŌA Consulting facilitated workshops on cultural safety with kaimahi Māori, Māori leadership, and organizational leaders, producing a themes document, management recommendations, and survey questions to monitor cultural safety over time.
At the request of an organisation’s board, RŌA Consulting reviewed and rewrote their annual report and contracted partners to collaborate, successfully delivering within a tight timeline.
After four board meetings as an associate director our Pou Matua Teahooterangi Pihama was appointed as an independent member of the organisations audit and risk committee of Te Mātāwai.
Reviewed the financials of a grant funding organisation that has contracts that can take several years to deliver and identified that the way they report their equity position and expenses could be a lot clearer for all stakeholders. After approval from their auditors, the internal finance team has started to develop a change management plan.
Given the economic recession, we have supported a number of SME through reviewing the skills of their staff, looking at alternative revenue streams, restructuring their workforce, reviewing their strategies and priorities with the goal of being financially sustainable long term with minimal reputational impacts.
Our oldest Tamaiti is 12 years old, we are teaching him how to do our bookkeeping and he is nearly autonomous. (he didn’t like the title bookkeeper so negotiated a change)